Privacy policy

Last updated: [11 Dec 2025]

At Turri India, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit our website https://turriindia.com or make a purchase.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A) Personal Information

Provided by you during account creation, checkout, or customer support interaction:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment details (processed by secure third-party gateway)
  • GST Details (if applicable)
  • Any additional information you voluntarily share

B) Device & Technical Data

Automatically collected when you browse the website:

  • IP Address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Referral URLs
  • Browsing actions, pages viewed, time spent, etc.

C) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Personalize shopping experience
  • Enable features like cart and login
  • Track analytics for better service

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information for:

  • Processing orders and payments
  • Delivering products to your address
  • Communicating updates, order status, and customer support
  • Improving website functionality and user experience
  • Fraud detection and prevention
  • Sending promotions, newsletters, and offers (only if subscribed)
  • Legal compliance and record-keeping

We do not sell or rent your personal information to any third party.

3. Sharing Your Information

We may share information only with trusted service providers for business operations, such as:

  • Payment gateway providers
  • Courier and logistics partners
  • SMS/Email notification partners
  • Website hosting and analytics providers
  • Marketing automation platforms
  • Customer support tools

Each partner is required to follow strict confidentiality and data protection standards.

We do not share your information for reasons unrelated to serving you.

4. Payment Security

All payments are processed securely through third-party payment gateways such as:

Razorpay, PayU, CashFree.

We do not store your card details, CVV, or any sensitive banking information on our servers.

5. Data Storage & Retention

We store your information securely within Shopify Cloud Servers.

Your personal data is retained for:

  • As long as your account is active
  • As required for legal, tax, and audit purposes
  • As needed to provide services

After the retention period, data is safely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data (unless required legally)
  • Withdraw consent for marketing communications
  • Request information on how your data is used

To exercise these rights, contact us at ranirituja@gmail.com.

We respond to all valid requests within 7-14 business days.

7. Cookies Policy

We use the following types of cookies:

  • Essential cookies (enable website functions)
  • Performance cookies (analytics, improvements)
  • Functional cookies (preferences and personalization)
  • Marketing cookies (retargeting and ads)

You can accept, block, or delete cookies using your browser settings.

8. Third-Party Links

Our website may contain links to external websites or social media pages (Instagram, Facebook, etc.).
 We are not responsible for their privacy practices or content.

Please review their policies before interacting.

9. Protection of Minors

Our website is not intended for individuals under 18 years of age.
 We do not knowingly collect data from minors.

If you believe a minor has provided information, contact us at ranirituja@gmail.com to have it removed.

10. Data Security Measures

We use multiple security measures to protect your data, including:

  • SSL encryption
  • Secure server infrastructure
  • Limited access to employees on a need-to-know basis
  • Regular security audits
  • Encrypted payment processing

Despite our best efforts, no method of online transmission is 100% secure.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time.
 Changes will be reflected on this page with the updated “Last Updated” date.

Continued use of the website after updates indicates acceptance.

12. Contact Information

For questions, concerns, or data requests, contact:

Turri India
Email: ranirituja@gmail.com
Address: 191, Above Laddoo Gopal Sweets,Patliputra Colony, Near Patliputra Park, Patna, Bihar-800013