Terms of service

Last updated: [11 Dec 2025]

Welcome to Turri India. These Terms & Conditions (“Terms”) govern your access to and use of our website https://turriindia.com, along with any purchases made through it. By visiting our website or purchasing from us, you agree to be bound by these Terms.

Please read them carefully before using our services.

1. About the Brand

Turri India (“we,” “us,” “our”) is a handcrafted apparel brand dedicated to preserving India’s textile heritage through handblock prints, handwoven fabrics, and artisan craftsmanship.

If you have any questions regarding these Terms, please contact us at ranirituja@gmail.com

2. Eligibility

By using the website, you confirm that:

  • You are at least 18 years old, or accessing the website under the supervision of a parent/guardian.
  • You are legally capable of entering into contracts under Indian laws.

3. Use of Website

You agree not to:

  • Use the website for unlawful, fraudulent, or harmful activities
  • Copy, modify, distribute, or misuse website content
  • Attempt unauthorized access to servers, systems, or user data
  • Upload malware, viruses, or harmful code
  • Use automated tools (bots, crawlers, scrapers) without permission

Violation may result in legal action and termination of access.

4. Product Information & Availability

We strive for accuracy, but:

  • Colors, patterns, and details may slightly vary due to the handcrafted nature of products
  • Product availability can change without prior notice
  • Prices, offers, and promotions may be updated at any time

We reserve the right to discontinue or modify products at our discretion.

5. Order Acceptance & Cancellation

Your order is confirmed only when:

  • Payment is successfully processed
  • You receive an order confirmation email/SMS

We may cancel or refuse orders due to:

  • Out-of-stock items
  • Pricing or product information errors
  • High-risk fraudulent activity
  • Failure to verify billing/shipping details
  • If your order is cancelled, you will be notified and refunded (if payment was made).

Customers may request cancellation before shipment by contacting ranirituja@gmail.com

6. Pricing & Payment

All prices on the website are listed in Indian Rupees (INR).

Prices may include or exclude GST depending on product type.

We accept the following payment methods:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • EMI (If applicable)
  • Cash on Delivery (COD) (If Applicable)

Payments are processed securely through trusted third-party gateways. We do not store payment card details.

7. Shipping & Delivery

Shipping timelines depend on your location and product availability.
 For complete details, please refer to our Shipping Policy.

Turri India is not liable for delays caused by logistics partners, natural events, or unforeseen circumstances.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.
 Please read it carefully before making a request.

9. Intellectual Property Rights

All content on this website, including:

  • Designs
  • Logos
  • Images
  • Text
  • Product descriptions
  • Graphics
  • Layout and digital assets

is the exclusive property of Turri India or licensed to us, protected by Indian copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission.

10. User Account & Confidentiality

When you create an account:

  • You must provide accurate and complete information
  • You are responsible for maintaining account confidentiality
  • You must notify us immediately if you suspect unauthorized access

Turri India is not liable for losses arising from misuse of your account.

11. Third-Party Services & Links

Our website may include links to third-party services/tools such as:

  • Payment gateways
  • Social media plugins
  • Analytics tools
  • Logistics tracking links

These third parties have their own terms and privacy practices.
 We are not responsible for their content or policies.

12. Limitation of Liability

To the maximum extent permitted by Indian law:

  • Turri India is not liable for indirect, incidental, or consequential losses
  • We are not responsible for delays or failures caused by external factors (couriers, weather, system errors)
  • Our total liability is limited to the amount paid by the customer for the order in dispute

Handcrafted variations are not considered defects.

13. Indemnification

By using the website, you agree to indemnify and hold Turri India harmless from:

  • Claims
  • Losses
  • Damages
  • Legal fees

arising from violation of these Terms or misuse of the website.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.
 Changes will be posted here with an updated “Last Updated” date.

Continued use of the website after changes constitutes acceptance.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
 Any disputes will be subject to the jurisdiction of courts in:

Bihar, Patna

16. Contact Information

For questions or concerns regarding these Terms, please contact:

Turri India – Customer Support

Email: ranirituja@gmail.com

Address: 191, Above Laddoo Gopal Sweets,Patliputra Colony, Near Patliputra Park,

Patna, Bihar-800013